To oversee your team and your clients to ensure we deliver excellent work, that is on time, on budget and exceeds the client’s expectations, without over servicing accounts or projects.
Analyse, evaluate and review workstreams to push for continuous improvements and spot new opportunities for growth.
A confident, proactive and multiskilled marketer. You are results driven with strong commercial acumen.
You always ask why and challenge the accepted norm
You believe that we can only ever achieve 2 of 3 when it comes to fast, cheap and good, with good being the constant.
Collaboration is the key to success and you understand each BWP skill set and can inspire your team and as well as the wider BWP team to achieve fantastic results.
Knowledge is power, you understand your client’s businesses inside out and can talk with authority at a senior level.
The ability to stay one step ahead and be forward thinking is key to problem solving and presenting solutions to clients and internally.
Strong client relationships at all levels will enable the most effective working relationship. You are not afraid to challenge and have difficult conversations to ensure we stay on task and on budget.
You can lead a meeting and upsell ideas to the client with passion and confidence.
You are articulate and can communicate what you expect from people in a clear and succinct manner. You can provide the killer insight in a brief that is going to ensure the response hits the client’s needs head on.
You garner support and enthusiasm from your own, and the wider agency team, so they achieve the best they can for you in a positive and engaging manner.
You identify potential problems but are not risk adverse. Sometimes the best ideas and innovative thinking come from taking a calculated risk.
You take pride in personal relationships with key clients – talk on the phone and take the opportunity to meet face to face to build rapport and develop trust and confidence.
Lateral thinker. Problem solver. Able to work at pace under pressure. A safe pair of hands. Works well with others; clients, colleagues, and suppliers. Presents with conviction. A keen eye for detail. Punctual and precise. Commercially sound. Motivated by continual learning.
Colourful. Bright. Open Plan. Busy. Clean. Collaborative. Demanding. Integrated. Fun.
ROLES & RESPONSIBILITIES
Be the first point of contact for management
Overseeing the team to deliver all client reporting. Understands what is important for a client to see in a report and how to deliver value. Spot the insights in the analyses.
Be the point of elevation for day to day issues.
Responsible for driving annual/ad hoc proposals and reviews and managing internal and external resource to delivery.
Ensures team focus is firmly on objectives/KPIs and all campaigns are measurable and evaluated against objectives/KPI’s.
Ensures all learnings are applied.
Looking to the future and identifying additional opportunities to grow margin and standing. Works in tandem with Business Director to drive growth.
Ensure all projects are completed within the original scope of works.
Lead client meetings and sell in new projects and ideas to clients with passion and enthusiasm.
Keep the team focused on delivery and ensure jobs stay on track with minimal overservicing to maintain profitability.
You upskill your team continually and ensure they work at the top of their ability.